AIO Provider Growth
When looking to outsource your billing to a medical billing company, it is essential to look beyond the low percentage they charge. Ask questions about their denial management process, demand weekly reports outlining charges and collections and beware of any hidden charges. Most importantly, always look for added values.
•AIO verifies with the insurance company on all procedures and Diagnosis codes. We follow up with patients' insurance eligibility twice a month. Analyzing the insurance reports allows AIO to tackle the issue and find out why claims are not being paid.
•As soon as a claim is denied we take immediate action, we don’t wait until it’s too late.
•once a claim is submitted AIO follows up with it in 3 days. It’s usually pending but better safe than sorry!
•AIO follows the billing guidelines that are provided for each insurance company.
• Initial authorization is always conducted once clinical information has been updated. AIO completes authorization on the day before not the day of expiration date for auth.
•Our Goal is to collect all that is owed not just some!
•Follow-up is key! AIO follows up from Mon-Fri 8 am-8 pm some insurance companies run on central time AIO runs on Eastern time.
•AIO does not take denials likely we appeal unless proven otherwise (ex. policy termination, codes not covered due to patient policy)
It is very important to get as much information from the beginning.